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We are passionate about every last detail.

G.H. Bass logo

Crafted from natural fibers

Every design is made for you from the best of what nature has to offer.

G.H. Bass logo

Thoughtfully designed

We labor over every seam, crease, and corner so you don’t have to.

G.H. Bass logo

Responsibly sourced

Our products and relationships are built for you with intention and integrity.

I’m a stomach sleeper, would a soft or medium be better?

Asked by: Michael s
For slide sleepers we suggest our Primaloft Comfort Pillow (Item #14756).
Answered by: georgianna
Date published: 2021-02-22

Is the down in this pillow RDS certified? 

Asked by: Quincepaste
Garnet Hill purchases our down from RDS certified suppliers.
Answered by: georgianna
Date published: 2020-01-17

How do you decide between medium and soft fill?

Asked by: hjchicago
If you prefer a pillow with more head and neck support while sleeping, choose the medium or firm. The soft pillow will not have as much loft and can collapse a bit under the head. It really is a personal preference.
Answered by: georgianna
Date published: 2020-08-31

I am a side sleeper and am not sure what firmness level to order.

Asked by: ljdahlke
The level of firmness in a pillow is a personal preference. For assistance in choosing the right one for you, please call customer service and ask to speak with a Product Specialist.
Answered by: georgianna
Date published: 2020-08-31

What is the oz fill on the firm pillow?

Asked by: dobador
The firm standard size pillow has 23 oz of fill and the firm king size has 31 oz of fill.
Answered by: georgianna
Date published: 2019-07-17

How does medium firm pillow hold its shape and is there any leakage of the tiny down feathers? I have notice it with some other comforters, during cleaning the house, that tiny down feathers are everywhere,that gave me allergie, what is rcommended if alle

Asked by: Ti Di
We recommend a down alternative pillow instead of traditional down if you are allergic.
Answered by: Cherieghcs
Date published: 2020-04-12

Is the medium pillow filled with only down or is there something else in it? Is the soft pillow filled with only down or is there something else in it? I have a medium down pillow I bought from another store that has a firm core - not comfortable

Asked by: Morga5
The fill for both the medium and the soft is Hungarian or European White DUCK Down; 650 Fill Power. There are different fill weights depending on the size and softness of pillow. You can contact Customer Service at 1.80.870.3513 to get those details.
Answered by: Cherieghcs
Date published: 2018-09-27

Are these very squishy? I'm looking for something that can be very small for under my head.

Asked by: Alessa
This pillow is rated medium firm with a 650 fill power, we do not think it will work for you.
Answered by: Cherieghcs
Date published: 2018-07-12
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Garnet Hill Signature White Down Pillow is rated 4.3 out of 5 by 119.
Rated 1 out of 5 by from Slow and Soft Just a poor experience overall. It took maybe 2 weeks after ordering to receive the pillows (i.e., old-school way of charging more $$ for faster shipping went the way of the dodo years ago) and when they arrived they were way too soft. We ordered "medium" fill and they just were not as advertised.
Date published: 2022-06-24
Rated 1 out of 5 by from Service I returned this but it was so hard to contact someone for a refund.
Date published: 2022-06-04
Rated 1 out of 5 by from Half filled and falls flat I expected this to be full and lofty but “soft” as described. Sadly, this is the worst pillow I’ve ever owned. And for a shocking sticker price! It feels half full of and flattens almost immediately after putting your head on it. I’d return it if given the option but in order to test it out, you have to sleep on it at least once. Awful.
Date published: 2021-11-28
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Product:30384-Garnet Hill Signature White Down Pillow